Serial Number Check

Please complete the form below to check the status of your product
and to elect whether to receive additional information.

RESU3.3, RESU6.5, RESU10, RESU13, RESU7H Type-R, RESU10H Type-R, RESU10H Type-C, RESU10H Type-R(Secondary)
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Product Serial Number
Installer Information
Inverter brand
Select Inverter brand
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Check for Eligibility ​

If you are using one of the affected models, follow the instructions below and check if your product is eligible for recall.

The s/n label is located behind the access door.
For RESU 7H and RESU10H​
The serial number appears underneath the battery.
Right side of RESU battery, Underneath DC cables
For RESU3.3, RESU6.5, RESU13 and RESU10​
The serial number is on the right-hand side of the battery.
Or it may be under the battery cables and/or conduit.
Do NOT attempt to dismantle the battery or cabling. ​