Consumer Registration

LG Energy Solution Australia is undertaking electrical safety recall of certain residential energy storage system batteries. To check if your battery is affected, please visit the serial number check page [Link]

The scope of the products subject to recall has expanded in the past and it is also possible to make an errors when reading or entering your serial number. If you want to provide your contact details to ensure that the most current information is available to you, please complete the form for future information.

Please note, unless you opt-in below, any data collected in this form will not be used for sales advertising purposes and will only be used for product support, campaign, and recall purposes.

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Installer Information


How did you become aware of the recall?

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Our Privacy Policy contains information about how individuals may access the personal information about them that is held by the Company and seek the correction of such information. It also contains information about how individuals may complain about a breach of the Australian Privacy Principles under the Privacy Act.

For further information on how the Company handles personal information please read our Privacy Policy which is available on our website or contact us at privacy.es@lgensol.com

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