Please complete the form below to check the status of your product and to elect whether to receive additional information.
This serial number check function searches across all affected
RESU serial numbers which are part of the global recall,
and serial numbers for affected modules (internal battery components) which are thought to be in Australia.
If you have a SolaX X-Cabinet, SolaX Power Station, or an Opal Storage-branded system,
please contact SolaX Power by email at firstname.lastname@example.org
or by telephone at 1300 476 529
for help in identifying whether the battery component within your system is affected.
If you have a Redback SH5000, Red Earth Sunrise, Red Earth Drop Bear, Eguana Evolve
and VARTA Pulse Neo system, please contact LG Energy Solution Australia
to check whether the battery component within your system is affected.