Battery Recall: LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard
12.10.2020December 2020
Battery Recall: LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard
Dear Valued Customer:
We would like to thank you for choosing LG's Home Battery RESU as your residential battery solution.
LG Energy Solution Michigan is voluntarily recalling a limited number of residential battery products and is working with the US Consumer Product Safety Commission (CPSC) regarding this replacement program. Products included within this limited recall will be replaced free of charge.
Further information about the battery replacement program is provided below.
Recall Summary
Name of Product: LG Chem "RESU 10H" Lithium-Ion Residential Energy Storage System
Hazard: The home batteries can overheat, posing a risk of fire and emission of harmful smoke.
Remedy: Replace
Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.
Consumer Contact:
LG Energy Solution Michigan toll-free at 866-263-0301 from 9 a.m. to 5 p.m. ET Monday through Friday, email at mailto: RESUservice@lgensol.com, or online at www.lgessbattery.com/us and click on "Battery Recall: Free Replacement Campaign" for more information.
Recall Details
Units: About 1,815
Description:
This recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system. The recalled battery allows owners to capture and store energy from the solar panels. The batteries are wall mounted and measure 29.30 x 35.70 x 8.10 inches. They weigh roughly 220 pounds. The LG Chem logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3SSEG and is located behind the access door of the RESU 10H (Type-R) home battery.
Incidents/Injuries:The firm has received five reports of fires resulting in minor property damage. No injuries have been reported.
Sold At: Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply, from January 2017 through March 2019 for about $8,000.
Importer: LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.).
Manufactured in: Korea
You can check your battery's serial number by following the below guideline and confirm its eligibility for replacement via the link below.
Recalled RESU 10H (Type-R) home battery
The serial number label is located behind the access door of the recalled RESU 10H (Type-R) home battery.
Energy Module/Rack
M48218P5B (3P)
Specification11.2
218
51.4
42.0 ~ 58.8
17.5 x 4.3 x 36.0
149.9
UPS Module/Rack
UPS Rack/10 Modules/M48128P6B
Specification65.9
132
515
420 ~ 588
23.6 x 78.7 x 31.5
1377.9
UPS Module/Rack
UPS Rack/10 Modules/M4864P6B
Specification33.0
115
515
420 ~ 588
23.6 x 78.7 x 25.6
859.8
UPS Module/Rack
UPS Rack/12 Modules (6S2P)/M7830P7B
Specification28
250
466
397 ~ 523
20.5 x 90.2 x 19.7
1058.2
Stand-alone Module/Telecom Backup
M48126P3S
Specification6.5
126
51.8
42.0 ~ 58.8
17.5 x 4.3 x 23.1
97
Stand-alone Module/Telecom Backup
M4863P3S
Specification3.3
63
51.8
42.0 ~ 58.8
17.5 x 4.3 x 13.3
52.9
RESU Gen2 400V
RESU10H(Type-R)
Specification9.8
9.3
213.8
29.3 x 35.7 x 8.1
RS485
IP55
RESU Gen2 400V
RESU10H(Type-C)
Specification9.8
9.3
220.0
29.3 x 35.7 x 8.1
CAN2.0B
IP55
RESU Gen2 400V
RESU10H(Type-R) Secondary Pack
Specification9.8
9.3
213.8
29.3 x 35.7 x 8.1
RS485
IP55
Power Module/Rack
R1000 (17 Modules) / M48128P6B
Specification112.1
128
876
714 ~ 1,000
20.5 x 86.6 x 25.8
2037.1
Power Module/Rack
R1000 (17 Modules) / M4864P6B
Specification56
64
876
714 ~ 1,000
20.5 x 86.6 x 16.7
1287.5
Power Module/Rack
R800 (14 Modules) / M48128P6B
Specification92.3
128
721
588 ~ 823
20.5 x 74.0 x 25.8
1708.6
Power Module/Rack
R800 (14 Modules) / M4864P6B
Specification46.2
64
721
588 ~ 823
20.5 x 74.0 x 16.7
1082.5
Power Module/Rack
M48128P6B (2P)
Specification6.6
128
51.5
42.0 ~ 58.8
17.5 x 4.3 x 24.4
103.6
Power Module/Rack
M4864P6B (1P)
Specification3.3
64
51.5
42.0 ~ 58.8
17.5 x 4.3 x 13.5
61.7
Energy Module/Rack
M48252P3B(4P)
Specification13
252
51.8
42.0 ~ 58.8
17.5 x 4.3 x 45.7
196.2
Energy Module/Rack
M48126P3B(2P)
Specification6.5
126
51.8
42.0 ~ 58.8
17.5 x 4.3 x 24.4
101.4
Energy Module/Rack
M48145P5B (2P)
Specification7.4
145
51.4
42.0 ~ 58.8
17.5 x 4.3 x 24.4
101.4
Energy Module/Rack
M48290P5B (4P)
Specification14.9
290
51.4
42.0 ~ 58.8
17.5 x 4.3 x 45.7
196.2
Energy Module/Rack
M48189P3B(3P)
Specification9.8
189
51.8
42.0 ~ 58.8
17.5 x 4.3 x 36.0
149.9
Energy Module/Rack
R1000 (17 Modules) / M48290P5B
Specification253.2
290
873
714 ~ 1,000
20.5 x 86.6 x 47.2
3703.8
Energy Module/Rack
R1000 (17 Modules) / M48252P3B
Specification221.8
252
881
714 ~ 1,000
20.5 x 86.6 x 47.2
3719.2
Energy Module/Rack
R1000 (17 Modules) / M48189P3B
Specification166.4
189
881
714 ~ 1,000
20.5 x 86.6 x 37.4
2896.9
Energy Module/Rack
R1000 (17 Modules) / M48126P3B
Specification110.9
126
881
714 ~ 1,000
20.5 x 86.6 x 25.8
2010.6
Energy Module/Rack
R1000 (17 Modules) / M48218P5B
Specification189.9
218
873
714 ~ 1,000
20.5 x 86.6 x 37.4
2877.0
Energy Module/Rack
R1000 (17 Modules) / M48145P5B
Specification126.6
145
873
714 ~ 1,000
20.5 x 86.6 x 25.8
1995.2
Energy Module/Rack
R800 (14 Modules) / M48218P5B
Specification156.4
218
719
588 ~ 823
20.5 x 74.0 x 37.4
2418.5
Energy Module/Rack
R800 (14 Modules) / M48252P3B
Specification182.7
252
725
588 ~ 823
20.5 x 74.0 x 47.2
3090.8
Energy Module/Rack
R800 (14 Modules) / M48189P3B
Specification137
189
725
588 ~ 823
20.5 x 74.0 x 37.4
2433.9
Energy Module/Rack
R800 (14 Modules) / M48126P3B
Specification91.3
126
725
588 ~ 823
20.5 x 74.0 x 25.8
1688.7
Energy Module/Rack
R800 (14 Modules) / M48290P5B
Specification208.5
290
719
588 ~ 823
20.5 x 74.0 x 47.2
3077.6
Energy Module/Rack
R800 (14 Modules) / M48145P5B
Specification104.3
145
719
588 ~ 823
20.5 x 74.0 x 25.8
1675.5
Energy Module/Rack
R1500 (24 Modules) / M48290P5B
Specification357.5
290
1,233
1,008 ~ 1,411
20.5 x 124.0 x 47.2
5306.5