News & Events

Battery Recall: LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard

12.10.2020

December 2020

Battery Recall: LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard

Dear Valued Customer:

We would like to thank you for choosing LG's Home Battery RESU as your residential battery solution.

LG Energy Solution Michigan is voluntarily recalling a limited number of residential battery products and is working with the US Consumer Product Safety Commission (CPSC) regarding this replacement program. Products included within this limited recall will be replaced free of charge.

Further information about the battery replacement program is provided below.

Recall Summary

Name of Product: LG Chem "RESU 10H" Lithium-Ion Residential Energy Storage System

Hazard: The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

Remedy: Replace

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.

Consumer Contact:

LG Energy Solution Michigan toll-free at 866-263-0301 from 9 a.m. to 5 p.m. ET Monday through Friday, email at mailto: RESUservice@lgensol.com, or online at www.lgessbattery.com/us and click on "Battery Recall: Free Replacement Campaign" for more information.

Recall Details

Units: About 1,815

Description:

This recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system. The recalled battery allows owners to capture and store energy from the solar panels. The batteries are wall mounted and measure 29.30 x 35.70 x 8.10 inches. They weigh roughly 220 pounds. The LG Chem logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3SSEG and is located behind the access door of the RESU 10H (Type-R) home battery.

Incidents/Injuries:The firm has received five reports of fires resulting in minor property damage. No injuries have been reported.

Sold At: Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply, from January 2017 through March 2019 for about $8,000.

Importer: LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.).

Manufactured in: Korea

You can check your battery's serial number by following the below guideline and confirm its eligibility for replacement via the link below.

[Serial Number Check Link]

Photos

Recalled RESU 10H (Type-R) home battery

The serial number label is located behind the access door of the recalled RESU 10H (Type-R) home battery.

Related Product

List

Energy Module/Rack

M48218P5B (3P)

Specification

Energy (kWh)
11.2
Capacity (Ah)
218
Nominal Voltage (V)
51.4
Voltage Range (V)
42.0 ~ 58.8
Dimensions (W x H x D,inch)
17.5 x 4.3 x 36.0
Weight (lbs)
149.9

UPS Module/Rack

UPS Rack/10 Modules/M48128P6B

Specification

Energy (kWh)
65.9
Continuous Power (kW)
132
Nominal Voltage (V)
515
Voltage Range (V)
420 ~ 588
Dimensions (W x H x D,inch)
23.6 x 78.7 x 31.5
Weight (lbs)
1377.9

UPS Module/Rack

UPS Rack/10 Modules/M4864P6B

Specification

Energy (kWh)
33.0
Continuous Power (kW)
115
Nominal Voltage (V)
515
Voltage Range (V)
420 ~ 588
Dimensions (W x H x D,inch)
23.6 x 78.7 x 25.6
Weight (lbs)
859.8

UPS Module/Rack

UPS Rack/12 Modules (6S2P)/M7830P7B

Specification

Energy (kWh)
28
Continuous Power (kW)
250
Nominal Voltage (V)
466
Voltage Range (V)
397 ~ 523
Dimensions (W x H x D,inch)
20.5 x 90.2 x 19.7
Weight (lbs)
1058.2

Stand-alone Module/Telecom Backup

M48126P3S

Specification

Energy (kWh)
6.5
Capacity (Ah)
126
Nominal Voltage (V)
51.8
Voltage Range (V)
42.0 ~ 58.8
Dimensions (W x H x D,inch)
17.5 x 4.3 x 23.1
Weight (lbs)
97

Stand-alone Module/Telecom Backup

M4863P3S

Specification

Energy (kWh)
3.3
Capacity (Ah)
63
Nominal Voltage (V)
51.8
Voltage Range (V)
42.0 ~ 58.8
Dimensions (W x H x D,inch)
17.5 x 4.3 x 13.3
Weight (lbs)
52.9

Spec Sheet Warranty Certificate Installation
Manual

RESU Gen2 400V

RESU10H(Type-R)

Specification

Total Energy (kWh)
9.8
Usable Energy (kWh)
9.3
Weight (lbs)
213.8
Dimensions (W x H x D,inch)
29.3 x 35.7 x 8.1
Communication
RS485
Enclosure Protection Rating
IP55

Compatible Inverters

Spec Sheet Warranty Certificate Installation
Manual

RESU Gen2 400V

RESU10H(Type-C)

Specification

Total Energy (kWh)
9.8
Usable Energy (kWh)
9.3
Weight (lbs)
220.0
Dimensions (W x H x D,inch)
29.3 x 35.7 x 8.1
Communication
CAN2.0B
Enclosure Protection Rating
IP55

Compatible Inverters

RESU Gen2 400V

RESU10H(Type-R) Secondary Pack

Specification

Total Energy (kWh)
9.8
Usable Energy (kWh)
9.3
Weight (lbs)
213.8
Dimensions (W x H x D,inch)
29.3 x 35.7 x 8.1
Communication
RS485
Enclosure Protection Rating
IP55

Compatible Inverters

Power Module/Rack

R1000 (17 Modules) / M48128P6B

Specification

Energy (kWh)
112.1
Capacity (Ah)
128
Nominal Voltage (V)
876
Voltage Range (V)
714 ~ 1,000
Dimensions (W x H x D,inch)
20.5 x 86.6 x 25.8
Weight (lbs)
2037.1

Power Module/Rack

R1000 (17 Modules) / M4864P6B

Specification

Energy (kWh)
56
Capacity (Ah)
64
Nominal Voltage (V)
876
Voltage Range (V)
714 ~ 1,000
Dimensions (W x H x D,inch)
20.5 x 86.6 x 16.7
Weight (lbs)
1287.5

Power Module/Rack

R800 (14 Modules) / M48128P6B

Specification

Energy (kWh)
92.3
Capacity (Ah)
128
Nominal Voltage (V)
721
Voltage Range (V)
588 ~ 823
Dimensions (W x H x D,inch)
20.5 x 74.0 x 25.8
Weight (lbs)
1708.6

Power Module/Rack

R800 (14 Modules) / M4864P6B

Specification

Energy (kWh)
46.2
Capacity (Ah)
64
Nominal Voltage (V)
721
Voltage Range (V)
588 ~ 823
Dimensions (W x H x D,inch)
20.5 x 74.0 x 16.7
Weight (lbs)
1082.5

Power Module/Rack

M48128P6B (2P)

Specification

Energy (kWh)
6.6
Capacity (Ah)
128
Nominal Voltage (V)
51.5
Voltage Range (V)
42.0 ~ 58.8
Dimensions (W x H x D,inch)
17.5 x 4.3 x 24.4
Weight (lbs)
103.6

Power Module/Rack

M4864P6B (1P)

Specification

Energy (kWh)
3.3
Capacity (Ah)
64
Nominal Voltage (V)
51.5
Voltage Range (V)
42.0 ~ 58.8
Dimensions (W x H x D,inch)
17.5 x 4.3 x 13.5
Weight (lbs)
61.7

Energy Module/Rack

M48252P3B(4P)

Specification

Energy (kWh)
13
Capacity (Ah)
252
Nominal Voltage (V)
51.8
Voltage Range (V)
42.0 ~ 58.8
Dimensions (W x H x D,inch)
17.5 x 4.3 x 45.7
Weight (lbs)
196.2

Energy Module/Rack

M48126P3B(2P)

Specification

Energy (kWh)
6.5
Capacity (Ah)
126
Nominal Voltage (V)
51.8
Voltage Range (V)
42.0 ~ 58.8
Dimensions (W x H x D,inch)
17.5 x 4.3 x 24.4
Weight (lbs)
101.4

Energy Module/Rack

M48145P5B (2P)

Specification

Energy (kWh)
7.4
Capacity (Ah)
145
Nominal Voltage (V)
51.4
Voltage Range (V)
42.0 ~ 58.8
Dimensions (W x H x D,inch)
17.5 x 4.3 x 24.4
Weight (lbs)
101.4

Energy Module/Rack

M48290P5B (4P)

Specification

Energy (kWh)
14.9
Capacity (Ah)
290
Nominal Voltage (V)
51.4
Voltage Range (V)
42.0 ~ 58.8
Dimensions (W x H x D,inch)
17.5 x 4.3 x 45.7
Weight (lbs)
196.2

Energy Module/Rack

M48189P3B(3P)

Specification

Energy (kWh)
9.8
Capacity (Ah)
189
Nominal Voltage (V)
51.8
Voltage Range (V)
42.0 ~ 58.8
Dimensions (W x H x D,inch)
17.5 x 4.3 x 36.0
Weight (lbs)
149.9

Energy Module/Rack

R1000 (17 Modules) / M48290P5B

Specification

Energy (kWh)
253.2
Capacity (Ah)
290
Nominal Voltage (V)
873
Voltage Range (V)
714 ~ 1,000
Dimensions (W x H x D,inch)
20.5 x 86.6 x 47.2
Weight (lbs)
3703.8

Energy Module/Rack

R1000 (17 Modules) / M48252P3B

Specification

Energy (kWh)
221.8
Capacity (Ah)
252
Nominal Voltage (V)
881
Voltage Range (V)
714 ~ 1,000
Dimensions (W x H x D,inch)
20.5 x 86.6 x 47.2
Weight (lbs)
3719.2

Energy Module/Rack

R1000 (17 Modules) / M48189P3B

Specification

Energy (kWh)
166.4
Capacity (Ah)
189
Nominal Voltage (V)
881
Voltage Range (V)
714 ~ 1,000
Dimensions (W x H x D,inch)
20.5 x 86.6 x 37.4
Weight (lbs)
2896.9

Energy Module/Rack

R1000 (17 Modules) / M48126P3B

Specification

Energy (kWh)
110.9
Capacity (Ah)
126
Nominal Voltage (V)
881
Voltage Range (V)
714 ~ 1,000
Dimensions (W x H x D,inch)
20.5 x 86.6 x 25.8
Weight (lbs)
2010.6

Energy Module/Rack

R1000 (17 Modules) / M48218P5B

Specification

Energy (kWh)
189.9
Capacity (Ah)
218
Nominal Voltage (V)
873
Voltage Range (V)
714 ~ 1,000
Dimensions (W x H x D,inch)
20.5 x 86.6 x 37.4
Weight (lbs)
2877.0

Energy Module/Rack

R1000 (17 Modules) / M48145P5B

Specification

Energy (kWh)
126.6
Capacity (Ah)
145
Nominal Voltage (V)
873
Voltage Range (V)
714 ~ 1,000
Dimensions (W x H x D,inch)
20.5 x 86.6 x 25.8
Weight (lbs)
1995.2

Energy Module/Rack

R800 (14 Modules) / M48218P5B

Specification

Energy (kWh)
156.4
Capacity (Ah)
218
Nominal Voltage (V)
719
Voltage Range (V)
588 ~ 823
Dimensions (W x H x D,inch)
20.5 x 74.0 x 37.4
Weight (lbs)
2418.5

Energy Module/Rack

R800 (14 Modules) / M48252P3B

Specification

Energy (kWh)
182.7
Capacity (Ah)
252
Nominal Voltage (V)
725
Voltage Range (V)
588 ~ 823
Dimensions (W x H x D,inch)
20.5 x 74.0 x 47.2
Weight (lbs)
3090.8

Energy Module/Rack

R800 (14 Modules) / M48189P3B

Specification

Energy (kWh)
137
Capacity (Ah)
189
Nominal Voltage (V)
725
Voltage Range (V)
588 ~ 823
Dimensions (W x H x D,inch)
20.5 x 74.0 x 37.4
Weight (lbs)
2433.9

Energy Module/Rack

R800 (14 Modules) / M48126P3B

Specification

Energy (kWh)
91.3
Capacity (Ah)
126
Nominal Voltage (V)
725
Voltage Range (V)
588 ~ 823
Dimensions (W x H x D,inch)
20.5 x 74.0 x 25.8
Weight (lbs)
1688.7

Energy Module/Rack

R800 (14 Modules) / M48290P5B

Specification

Energy (kWh)
208.5
Capacity (Ah)
290
Nominal Voltage (V)
719
Voltage Range (V)
588 ~ 823
Dimensions (W x H x D,inch)
20.5 x 74.0 x 47.2
Weight (lbs)
3077.6

Energy Module/Rack

R800 (14 Modules) / M48145P5B

Specification

Energy (kWh)
104.3
Capacity (Ah)
145
Nominal Voltage (V)
719
Voltage Range (V)
588 ~ 823
Dimensions (W x H x D,inch)
20.5 x 74.0 x 25.8
Weight (lbs)
1675.5

Energy Module/Rack

R1500 (24 Modules) / M48290P5B

Specification

Energy (kWh)
357.5
Capacity (Ah)
290
Nominal Voltage (V)
1,233
Voltage Range (V)
1,008 ~ 1,411
Dimensions (W x H x D,inch)
20.5 x 124.0 x 47.2
Weight (lbs)
5306.5