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Why LG for Home Battery

  • Reliable Quality Brand

    Already known for making quality, dependable products and appliances, LG is a house hold name that you can trust.
  • Battery Cell Manufacturer

    Unlike most home battery makers, LG Energy Solution is a global battery cell manufacturer, manufacturing the battery cells that go in the home battery.
  • Financially Strong

    LG Energy Solution is a profitable company, expected to reach USD 27B revenue in 2024. Only well established, financially stable companies are capable of fully supporting 10 year product warranties.
  • Ability to Support

    Global cell manufacturing already in place, with company total capacities expected to reach 160GWh in 2022. Increased production lines are fully operational.

  • Capacity to Fit Your Needs

    Whole home backup with world's largest capacity,
    16kWh / 32kWh (in parallel)

    Optimal Capacity (9.6kWh) for Daily Use

  • Quicker & Easier Handling

    The modular design enables easier transportation, handling, and installation

  • Remote Battery Monitoring

    Real time battery status monitoring and early diagnosis with RESU Monitor

  • On-the-Spot Maintenance

    The detachable Control Unit can be replaced on site, saving maintenance time and cost

#TR1300

LG Energy Solution’s new TR1300 operational at worlds’ largetst utility-scale battery energy storage project

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#Real Strength_Wildfire

Your wonderful life must go on. LG will always be there to back you up

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#RESU Prime

LG Energy Solution proudly presents our new Home Battery - RESU Prime

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#Real Strength_Lifestyle

Your wonderful life must go on. LG will always be there to back you up

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Home Battery

Frequently Asked Questions Regarding LG Energy Solution’s Battery Replacement Program

Frequently Asked Questions Regarding LG Energy Solution's Battery Replacement Program Q1: Why is LG Energy Solution replacing my battery? A: In cooperation with the global product safety authorities responsible for product replacements, LG Energy Solution (LG ES) recently announced a free replacement program for certain residential energy storage system batteries. These certain home batteries can overheat, posing a risk of fire and emission of harmful smoke. LG ES is undertaking this voluntary action as part of its commitment to product safety and to providing the highest quality and service to its customers. Q2: Should customers turn off the batteries? What should customers do until the batteries are replaced? A: No action is required by customers whose batteries are connected online, because LG ES has remotely deployed modifications to impacted batteries to reduce the risk of overheating. Customers whose batteries are offline should call LG ES or their distributor/installer for further instructions. Out of an abundance of caution, if a customer plans to leave home for an extended period of time, such as a vacation, LG ES recommends turning off the system to avoid leaving the home battery in a fully charged condition. Q3: Will LG ES replace affected units with new batteries? A: Yes, LG ES will replace the affected batteries with newly manufactured batteries that incorporate state-of-the-art safety features that were designed to prevent overheating that might lead to fires and/or emission of harmful smoke. Q4: Please explain the replacement process. A: The program will begin in October 2021. LG ES will contact the original installers for the batteries to arrange for that installer to perform the replacement service work. If for any reason the original installer is not able to perform the work, LG ES will make alternative arrangements. LG ES has already started contacting the owners of the batteries with instructions, but battery owners, installers and distributors who would like additional information should call LG ES' help line listed at the end of the FAQ. LG ES will work to arrange a replacement schedule that is convenient for you. However, please understand that despite the company's best efforts, there may be some delays, due to factors that are outside our control, such as the severe global shortage of semiconductors and other components of residential energy storage systems. As stated above, if you own an "offline" battery, please contact LG ES as soon as possible to provide the company with your specific location and battery information to start the process as soon as possible. Q5: Will LG ES extend the existing Warranty period for the product as part of its replacement program? A: Yes, all replaced remotely modified batteries will come with a new ten (10) year warranty period, starting from the date of installation. Call your distributor/installer for further details. 1. Phone number : +49 (0)6196 5719 699 2. Email address : service@lgresu.eu 3. Website : https://www.lgessbattery.com/eu 1. Phone number : +1-888-737-8104 2. Email address : RESUservice@lgensol.com 3. Website : www.lgessbattery.com/us 1. Phone number : - From Australia - 1300-677273 - From New Zealand - Land 0061 1300 677 273 - From New Zealand - Mobile (+61) 1300 677 273 2. Email address : productau@lgensol.com 3. Website : www.lgessbattery.com/au
Home Battery

LG Energy Solution Announces Plan for Free Replacement of Certain Energy Storage System (ESS) Home Batteries

June 24, 2021 LG Energy Solution Announces Plan for Free Replacement of Certain Energy Storage System (ESS) Home Batteries The free replacement program covers ESS Home Batteries containing cells manufactured between April 2017 and September 2018, and expands existing replacement programs underway in certain markets. LG Energy Solution will cover the costs related to this replacement program. LG Energy Solution has announced the free replacement program following reports from the field about overheating incidents linked to certain ESS Home Batteries. LG Energy Solution will undertake inspections and replacement of the potentially affected ESS Home Batteries and will also implement safety-enhancing upgrades for the battery management and control software. In conducting this voluntary replacement program, LG Energy Solution is fully cooperating with the responsible product safety authorities in relevant markets. Jong Hyun Kim, President of LG Energy Solution, said, "customer safety and product quality are our highest priority. With this announcement, LG Energy Solution will further enhance the safety of our products in our bid to make the world's safest batteries." Replacement Scope and Details LG Energy Solution, after reviewing its manufacturing and quality assurance processes, has determined that there may have been issues in the early production processes for the electrodes in some of its battery cells. As a result, in rare cases, some ESS Home Batteries containing cells manufactured during the specific period subject to the replacement program may overheat when exposed to harsh external environments. As a precautionary measure, LG Energy Solution's replacement program will provide free replacement batteries which incorporate manufacturing process improvements that are designed to further enhance the safety of ESS Home Batteries. LG Energy Solution, in cooperation with its partners, will contact potentially affected customers to arrange for the replacement, and all proposed precautionary safety measures will take place following such consultation with customers. Where possible and before the replacement is completed, LG Energy Solution will also implement - out of precautionary reasons - remote modifications to the potentially affected ESS Home Batteries to reduce the potential for overheating until replacement is complete. In addition, LG Energy Solution will update the battery diagnostic and control software for all replacement batteries. Field inspections will also be undertaken to monitor and minimize the potential for further incidents. Owners of potentially affected ESS Home Batteries will be contacted directly. In order to determine whether your ESS Home Battery is within the scope of the free replacement program, please visit https://www.lgessbattery.com/eu/home-battery/checkSN.lg and search for your product's Serial Number. If your Serial Number is eligible for replacement, please contact the relevant LG Energy Solution Customer Care Centre (see below for regional contact details) or your ESS Home Battery installer to arrange for an inspection and replacement of your ESS Home Battery. Instructions on how to find your product's Serial Number can be found in "Appendix A" below. Check the Serial Number of your product at: https://www.lgessbattery.com/eu/home-battery/checkSN.lg LG Energy Solution Contact: Europe: Tel +49 (0) 6196 5719 699 / Email service@lgresu.eu About LG Energy Solution LG Energy Solution is a global leader manufacturing advanced lithium-ion batteries for Electric Vehicles (EV), Mobility & IT applications, and Energy Storage Systems (ESS). With 30 years of experience in advanced battery technology, we continue to grow rapidly towards a more sustainable future. With over 23,000 employees working within its robust global network that spans the US, Europe, Asia, and Australia, LG Energy Solution is more committed than ever to developing innovative technologies that will bring the future energy a step closer. For more information, please visit https://www.lgensol.com. Appendix A - How to locate your ESS Home Battery's Serial Number For ESS Home Battery models RESU7H and RESU10H: The serial number label is located behind the access door of the ESS Home Battery. For ESS Home Battery models RESU3.3, RESU6.5, RESU10, and RESU13: i. Look to the right-hand side of the battery ii. In some cases, you may find that the serial number label is partially obscured by battery cables and/or conduit. In that case, you can either photograph and transcribe it manually or, if your smart-phone has QR capture, direct it at the QR code to capture the code as text. If you are unable to determine the battery's Serial Number due to it being covered by cables, DO NOT attempt to dismantle the battery or cabling for easier access to the serial number. Instead, 1. check the documentation provided by your battery installer to see whether your installer included your battery's serial number; or 2. contact your battery installer to check their internal records for your battery's Serial Number; or 3. arrange a site visit for your battery installer or a qualified electrician to check the Serial Number. Please direct them to contact LG Energy Solution prior to their visit so we can provide technical guidance and arrange payment for their time; or 4. Contact LG Energy Solution to arrange an inspection and (if applicable) a free replacement of your battery.
Home Battery

LG Chem Unveils New Full Home Backup Solution in Cooperation with SolarEdge

LG Chem Unveils New Full Home Backup Solution in Cooperation with SolarEdge -LG Chem's RESU10H Combined with SolarEdge's Energy Hub Inverter and Backup Interface Provides More Backup Options for Homes -This New Compatibility Offers Flexible Home Back Up with Optimized Energy Loads and Effortless Installation. SEOUL, South Korea, July 21, 2020 /PRNewswire/ -- LG Chem, South Korea's leading manufacturer of advanced lithium-ion batteries, has once again joined forces with SolarEdge Technologies, Inc. (SolarEdge), a global leader in smart energy, to bring compatibility with the LG RESU10H (400V, 9.8kWh) home battery. By incorporating SolarEdge's single phase Energy Hub Inverter and backup interface, homeowners can now choose how they power their home with a reliable and cost-effective solution. Available in North America from July, LG Chem's new full home backup solution will deliver backup power with a highly efficient DC-coupled design that supplies power during grid interruptions or power outages. This new offering features flexible home energy loads, which allows users to manage their energy throughout the home or opt for even higher efficiency and choose pre-selected loads for backing up. The Energy Hub Inverter and RESU pairing with a generator can reach up to 28kW of power and 60kWh of storage. This cutting-edge solution is scalable while maintaining efficiency, to support any size household. For families that may grow or increase their energy use in the future, like with an electric vehicle, additional RESU10H batteries can even be added at a later time. What's more, when connected to six batteries and an EV charger, the new solution can provide more than enough power to the user's vehicle directly from the solution's advanced solar system. SolarEdge's Energy Hub Inverter rating requires fewer components in the system design which increases the aesthetics but reduces the complexity of the installation. The Energy Hub Inverter also provides homeowners the ability to monitor both solar production and energy storage through an all-encompassing app, called mySolarEdge. The new Energy Hub Inverter and RESU solution offers a cost-effective and easy-to-use residential storage solution that will enable more families access to reliable, renewable energy. Boasting a sleek and compact design, this 9.8kWh LG RESU10H battery uses LG Chem's advanced lithium-ion battery technology to boost efficiency while maintaining high energy density. The compact design of the RESU10H allows simple and flexible installation both inside and outside the home. When coupled with SolarEdge's easy-to-install Energy Hub Inverter homeowners can optimize their battery energy with a 90.8% combined system efficiency and 200% DC oversizing. "LG Chem continues to break new ground in the home battery market, and we are delighted to bring SolarEdge's industry-leading technologies with our RESU10H battery. We are eager to support the North American market with our friends at SolarEdge," said Jeongjin Hong, Vice President of LG Chem Home Battery business. "By building on our industry experience and already expansive expertise, we're able to provide our customers with more options on how they can control and managed their energy needs in order to be prepared for the unexpected." About LG Chem LG Chem is one of the world's largest lithium-ion battery manufacturers with a market-leading position in advanced batteries for grid-scale, residential storage and automotive applications. Our advanced lithium ion battery technology is the product of 26 years of experience in the development and production of mobile batteries and large format batteries for automotive and energy storage systems (ESS). LG Chem's commitment to technology leadership coupled with efficient and high-quality manufacturing processes produces batteries that exhibit the highest levels of safety, performance and reliability. For more information about LG Chem's ESS Battery, please visit www.lgessbattery.com. About RESU Home Battery RESU stands for Residential Energy Storage Units. And ­­­­is the home battery solution of LG Chem. LG Chem's RESU series is acclaimed for its cutting-edge innovation and technology, compact size, and easy installation. A total of five different models are available to meet customers varying needs with respect to voltage and capacity. About SolarEdge SolarEdge is a global leader in smart energy technology. By leveraging world-class engineering capabilities and with a relentless focus on innovation, SolarEdge creates smart energy solutions that power our lives and drive future progress. SolarEdge developed an intelligent inverter solution that changed the way power is harvested and managed in photovoltaic (PV) systems. The SolarEdge DC optimized inverter seeks to maximize power generation while lowering the cost of energy produced by the PV system. Continuing to advance smart energy, SolarEdge addresses a broad range of energy market segments through its PV, storage, EV charging, batteries, UPS, electric vehicle powertrains, and grid services solutions. SolarEdge is online at solaredge.com
Home Battery

Energy Independence Goal

Energy Independence Goal We followed our partner Global Solar during the installation of a RESU10M, a residential energy storage system and exchanged a few words with the home owner. Warm Welcome Home owner Luca welcomed us on this early June morning with a gentle smile. The long-awaited day of energy independence has finally come by today. First Step Luca, an entrepreneur and the owner of a spray-painting company, is currently moving to his newly renovated home. The energy consumption of the new house was an important matter and the photovoltaic energy alone was not enough to cover the energy needs, which mainly occurred in the evening, when the family is using many home appliances after Luca and his wife come home from work. Luca knew that LG Chem's RESU10M battery is essential for the energy independence. Ready for Change Thanks to the Sunny Boy Storage 3.7 inverter, which is ready for independent inputs for three batteries, this storage system is ready to be expanded up to 30kWh in case the family buys an electric vehicle. Powerful but Removable Battery The RESU10M battery was a pleasant surprise for Luca because he expected a much bulkier device. The battery fits perfectly in almost any room: This was proven since the initial defined room of installation changed to the living room, because the battery is small, light and elegant. Due to its small size, the RESU10M can be installed anywhere and it does not prevent the residents from any limitations in their lives. Quick and Easy Installation The battery was a pleasant surprise also for Matteo from our installation partner Global Solar because it was enough to send only one person for the installation of this storage system instead of a team consisting of two or three persons. The savings for Matteo are obvious and even his electrician was happy because he had not to carry a heavy load. Reliability The RESU10M battery is covered by a 10-year warranty, just like all the other RESU battery series. This warranty is provided by LG Chem, a company that generates an annual turn-over of about USD 26 billion worldwide. This allows Global Solar and battery owners to enjoy a comfortable life at ease as they know that the warranty is supported by a financially sound company.