LG Chem, Ltd. (hereinafter referred to as “The Company”) cares about your privacy. The Company provides many products and services. This privacy policy applies specifically to LG ESS Battery Division and its websites(https://www.lgessbattery.com). This privacy policy does not apply to any other LG Chem branded products or services.
The purpose of this privacy policy is to explain how we collect information, what we collect, how we use it, how we share it, and what controls and rights you have. By using the Services, you consent to the terms of this privacy policy.
The purpose of this privacy policy is to explain how we collect information, what we collect, how we use it, how we share it, and what controls and rights you have. By using the Services, you consent to the terms of this privacy policy.
The Company may amend this Privacy Policy as required by relevant laws or Company’s internal regulation.
(Installer's Personal Data)
Information to be collected
CEO Name / Phone Number / Email / Company Location / Number of Employees / Preferred Distributor
Purpose
Member registration / Providing of product and company information / Distribution of marketing materials / Notifications / News of LG Chem’s Residential Energy Storage business
Method of Collection
Webpage(provided by installers)
Legal grounds of processing personal data
1) The Company processes personal data for purposes related to the negotiations and performance of a contract, i.e. for the purposes necessary to perform the contract – this concerns customers who are natural persons and are parties to the contract with the Company.
2) Personal data is also processed in order to comply with obligations resulting from legal provisions, e.g. tax regulations and other provisions that apply to the Company
3) The Company may process personal data for administrative purposes, conducting internal policies, financial planning, debt collection, processing inquiries and complaints, pursuing claims and defending against claims, verification of compliance with internal procedures, marketing of Company’s products and services i.e. for purposes of the legitimate interest of the Company.
4) In other cases, the Company may process personal data based on a voluntary consent to the processing of data and for the purposes indicated in such consent. Then a legal basis for processing is the customer’s consent.
If you don’t provide personal data to the Company, you may be restricted from entry into the contract, performance of the contract including remittance of payment, which means that collection of data is necessary for this purpose, results from the provisions of law and is a condition of concluding a contract. The provision of personal data in order to fulfil the legitimate interest of the Company is voluntary, but necessary for the achievement of the above objectives. In the case of consent, providing personal data by the customer is voluntary, and not giving such consent has no negative consequences.
(User's Personal Data)
Information to be collected
Name / Postal Code / Phone number / Mobile phone number / Email / Address / Electricity bill / Whether you own your house / Title, Content, Recipient of Inquiry or Quote Request
Purpose
Marketing / Delivering user's contact information to Installers (on the list of Recipients) who can introduce LG Chem’s products
Method of Collection
Webpage (provided by users)
LinkedIn Lead Generation Campaign (provided by users)
Marketing Automation Tool (Oracle Eloqua)
Facebook Lead Generation Campaign (provided by users)
AllTime Power Lead Generation Campaign (provided by users)
Clickfunnels (CRM Tool, provided by users)
Australia Microsite (lghomebattery.com.au)
Legal grounds of processing personal data
The Company may process personal data based on a voluntary consent to the processing of data and for the purposes indicated in such consent. Then a legal basis for processing is the customer’s consent.
The users may suspend the treatment of personal information for the purpose of direct marketing.
The Company retains the personal data for the period as required by the law. The Company may retain the data which may be used for proving the existence of the contract and the performance of such contract for the period of the contract and by the time all the rights or obligations under the contract are terminated or may retain data until the expiration of the claim limitation period, whichever is longer. - in accordance with the data retention policies applied by the Company. And the Company will destruct personal information without delay when the customer requests or Purpose has been completed.
You may obtain the data retention policies by contacting the Company.
Except for the following cases, the Company will not disclose personal information with a third party.
Scope | Regions (of data subjects) |
Recipient | Purpose |
---|---|---|---|
User's Personal data |
Australia | LGCAU (Unit 12, 35 Dunlop Rd, Mulgrave, VIC, Australia 3170) | Marketing / Delivering user's contact information to Installers (on the list of Recipients) who can introduce LG Chem’s products |
Australia Installers [Link] | Marketing / Introduce LG Chem’s products | ||
Hubspot (20 Hunter St, Sydney, NSW 2000, Australia) | Temporarily Storing Lead / Delivering Lead / Mediating Recipients | ||
USA | LGCMI (1 LG Way, Holland, MI 49423, USA) | Marketing / Delivering user's contact information to Installers (on the list of Recipients) who can introduce LG Chem’s products | |
USA Installers [Link] | Marketing / Introduce LG Chem’s products | ||
AllTime Power (643 Magazine St 300B New Orleans, Louisiana 70130, USA) | Lead Generation / Delivering Lead | ||
Clickfunnels (3443 W Bavaria St, Eagle, ID 83616, USA) | Temporarily Storing Lead / Delivering Lead / Mediating Recipients | ||
Zapier (548 Market St. #62411. San Francisco, CA 94104-5401, USA) | Temporarily Storing Lead / Delivering Lead / Mediating Recipients | ||
Global | Oracle (100 Oracle Pkwy, Redwood City, CA 94065, USA) | Collecting leads / Automatic Marketing | |
Zapier (548 Market St. #62411. San Francisco, CA 94104-5401, USA) | Temporarily Storing Lead / Delivering Lead / Mediating Recipients | ||
LinkedIn (10 Marina Boulevard 30-00 Marina Bay Financial Center Tower 2 Singapore 018983) | Collecting leads | ||
Installer's Personal data User's Personal data |
Global | LG CNS (Buildings E13 and E14, LG Science Park, 71, Magokjungang 8-ro, Gangseo-gu, Seoul, Republic of Korea) | Maintenance of system |
Furthermore, depending on the circumstances, the personal data may be transferred to other entities, e.g. entities providing services to the Company, such as IT service providers, advisers, auditors, and to the extent that it is necessary to fulfill obligations resulting from legal regulations, e.g. to the government authorities.
Department Name: LG Chem Process Innovation Group
You may lodge a complaint with a supervisory authority i.e. the President of Data Protection Authority.
※ Supervisory Authority is a separate organization from the Company. If you are not satisfied with Company’s response to your complaint regarding your rights on personal data and you need further assistance, then you may lodge a complaint with a supervisory authority.
If the customer provides to the Company personal data of his employees, agents, directors, partners, associates, business partners, suppliers and others, the customer is obliged to inform them that the Company is the data controller of their personal data and that it processes their personal data in accordance with the principles set out above, and if requested by the Company, the customer is obliged to provide the Company with confirmation of the provision of such information.
The Company does not collect any information from the children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction.
The Company does not and will not sell any personal information.
This Privacy Policy shall enter into force on Aug 20, 2020.